Quick Questions & Answers

Q:  Can I use essential oils on it?
A:  Unfortunately no, we recommend only water since it is intended to humidify the skin.

Q:  Is it easy to clean?
A:  Absolutely!  A simple rinse of water of the interior would suffice.  For extra cleansing, we recommend gently scrubbing the spout with a small brush (like a toothbrush) while under running water.

Q:  How long does the spray last?
A:  After filling up with water, the spray can last up to 8 continuous hours before needing a refill. When in the intermittent mode, it can last twice as long. Please note that there is an auto shut-off feature after 8 hours for safety, which can simply be turned back on with the push of the power button.

Q:  Is the spray hot or cold?
A:  Our humidifier emits a cool mist spray, and is not a hot steamer; its purpose is to ensure proper hydration throughout the day.

Q:  Can I turn off the nightlight?

A:  Yes!  The nightlight is an optional feature that operates independently from the mist.  It can either stay on with the mist, or you can choose to have it off.

Q:  What's your shipping and return policy?
A:  We offer $4.95 shipping on standard ground and free on orders over $99.  If you are not completely satisfied with your purchase, you may request a full refund within 90 days and we would gladly issue you a pre-paid return label.